AOL users... If you have AOL DSL, the AOL company owns you and I can't help you.  I'm sorry for that.

Skill Credentials
Over 30 years computer experience
Over 16 years PC experience
Several formal product certifications
IBM certified, and
Retired from IBM

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My customers receive free telephone support.

 
   
 

Computer service calls cost less if you bring the computer to me. Computer house calls have a $25 surcharge for coming to your house and the repair time required is longer because of the technician time spent waiting for the computer to run diagnostic routines. It is inappropriate for most computer service to be performed away from the shop.

  
 

Why I cost less

no hired help
no costly yellow-page
work out of my home
common parts in stock
limited Sunday service
5 mile service range.
base in Quail Hollow,
 

Sample Services

Find and Remove:
Adware / Spyware
Browser hijacker
Trojans / virus Parasites
Root Kits
Help with home networking
Computer upgrades
Back up your personal data
Install Windows security updates.
 

Hard disk data recovery.
Pictures? Financial? Work?
Laptop/Notebook notes:
  I do not open a laptop. I do:
remove virus spyware related problems
service or back-up hard drive
install software
change battery

Look!
Windows VISTA users!

If you do not have VISTA Service Pack 1 (SP1) installed, do not bother to call.

I will service Vista only after (SP1) is installed on your machine. If you want me to install it, there is an extra $75 charge.

Note:  If you have VISTA networked with any other system (like XP) I will not get involved with the network.